Effective Date: March 11, 2026
At Delilah’s Sweet Glow Creations, accessible from https://delilahsweetglowcreations.com, protecting the privacy of our visitors and customers is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Who We Are
Our website address is:
https://delilahsweetglowcreations.com
If you have any questions about this policy, you may contact us at:
Email: delilahssweetglowcreations@mail.com
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party payment providers)
- Order history
- Website usage data such as IP address, browser type, and device information
This information helps us process orders, improve our website, and provide customer service.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Send order confirmations and updates
- Respond to questions or customer service requests
- Improve our website and products
- Comply with legal obligations such as tax and accounting requirements
- Send marketing or promotional emails (only if you opt in)
WooCommerce Data Collection
When you purchase from our store, we collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Optional account information such as username and password
This information is used to:
- Process payments
- Ship your orders
- Provide order confirmations and updates
- Respond to refunds or support requests
- Prevent fraud
- Improve our store services
Order information may be stored for up to 5 years for tax and accounting purposes.
Who On Our Team Has Access
Members of our team, such as Administrators and Shop Managers, may access information needed to process and support your orders.
This may include:
- Order details
- Customer contact information
- Billing and shipping addresses
This information is used only for order fulfillment, customer service, and store management.
Comments
When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using it.
Gravatar privacy policy:
https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
Cookies
Our website uses cookies to improve your browsing experience.
Examples include:
- Saving your name and email when leaving comments
- Remembering login sessions
- Tracking cart contents during shopping
- Displaying recently viewed products
Cookies may remain on your browser for varying lengths of time depending on their function.
You may disable cookies in your browser settings, although some features of the website may not function properly.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content such as videos, images, or articles.
Embedded content behaves in the same way as if you visited the other website directly. These websites may collect data, use cookies, and monitor your interaction with that content.
Payment Processing
We process payments using secure third-party providers.
PayPal
If you choose PayPal as your payment method, some of your data will be shared with PayPal to process the payment.
PayPal Privacy Policy:
https://www.paypal.com/privacy
Stripe
If you choose Stripe as your payment method, some information necessary to process your payment will be shared with Stripe.
Stripe Privacy Policy:
https://stripe.com/privacy
We do not store full credit card information on our servers.
Cache and Website Performance
This website may use caching technology to improve website speed and performance. Temporary copies of web pages may be stored by caching systems.
We may use QUIC.cloud services to process and temporarily cache website data.
QUIC.cloud Privacy Policy:
https://quic.cloud/privacy-policy/
Cache files are temporary and expire automatically.
How Long We Retain Your Data
We retain personal data only for as long as necessary to provide services or comply with legal obligations.
Examples include:
- Comments and comment metadata may be stored indefinitely
- Customer order information may be stored for up to 5 years for tax and accounting purposes
Your Rights
If you have an account on our site or have left comments, you may request:
- A copy of the personal data we hold about you
- Corrections to your information
- Deletion of your personal data
Certain information may be retained if required for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some data may also be processed by third-party services used for:
- Payment processing
- Shipping services
- Website performance tools
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
